General Conditions - Digital Mirage Service Spain SL



These general conditions of sale apply strictly to all online sales of products made in Spain, including the Canary and Balearic Islands for Digital Mirage Service Spain SL, with CIF number B86734225, destined to individuals.


Any order made Digital Mirage Service Spain SL necessarily as an essential, decisive and indispensable, the unqualified acceptance by Customer of the General Conditions of Sale Online Digital Mirage Service Spain SL force on the day it takes place the appropriate order. In addition, you acknowledge that acceptance of these conditions involve the application of these to the order to which they relate, and to any subsequent order, except for cases where new conditions are brought to its attention by Digital Mirage Service Spain SL The fact that Digital Mirage Service Spain SL not recur at any time to any of these conditions can not be interpreted or equal to renounce time to use them in the future or in the past.


Applicable law and jurisdiction. The interpretation and enforcement of conditions and all the acts resulting from them are, shall be subject to Spanish law except there are provisions contrary to this law enforcement.

1-   Special conditions of sale: The customer acknowledges knowing, at the time of placing the order, the particular conditions of sale indicated on the screen (name, price components, weight, quantity, color, details of products, cost of benefits, etc.) and expressly accept them without reservation. Placing the order and its confirmation by the customer materialize the full and complete acceptance of the particular conditions of sale, only applicable to order and territory.


2-   Order: The customer places the order by clicking on the "add to cart" The requested a total that includes all confirmed by the customer to click on the button items is added "accept the conditions of sale and perform the payment "in the menu bar.

The automatic registration systems Digital Mirage Service Spain SL serve as proof of the nature, content and date of order.


3- Order Confirmation: Digital Mirage Service Spain SL confirms acceptance of your order through the customer's choosing means: email, fax or mail. The sale will not end until society Digital Mirage Service Spain SL confirm the order. Digital Mirage Service Spain SL reserves the right not to confirm an order for any reason, particularly as the supply of products, a problem concerning the order received (eg .: illegible document), an abnormal order or a foreseeable problem concerning the delivery . Digital Mirage Service Spain SL will inform the customer.

No new orders may be made until the customer has paid the sums due in respect of the previous orders. Also, ownership of the goods is not completely transferred to the society Digital Mirage Service Spain SL receives the sums due from the customer.


4-   Prices: All prices are quoted in euros and exclude VAT. The price charged to the customer is the price indicated in the order confirmation sent by Digital Mirage Service Spain SL. Payment products and services is made by credit card in a secure server environment of our supplier. The offers on products sold by Digital Mirage Service Spain SL will be displayed in the "promotions" or indicate in the product and, if not otherwise stated, are valid while displayed on the screen.


5-   Product: Tenders from Digital Mirage Service Spain SL are valid within the limits of available stocks. Digital Mirage Service Spain SL reserves the right to change the product mix according to the constraints imposed by its suppliers. The photographs, graphics and descriptions of the products offered for sale are only indicative and not binding in any way the seller of Digital Mirage Service Spain SL


6-   Sheet products: Photographs showing the products are provided for information purposes only. The texts accompanying these photographs are the reproduction of information contained on the packaging or instructions for use. The differences between the pictures and the products can only be minimal and do not affect the essential characteristics of the products. The color of the products in the store may vary from actual product color but always be indicated when the case is given.


7- Different modes of payment: When ordering, the customer can choose to pay the purchases you make Digital Mirage Service Spain SL by:

  • The payment platform Redsys virtual POS (Visa, Mastercard).
  • Bank Transfer (system a bit slower because it has to be checked manually but just as safe)

8-  Shipping: Products purchased will be delivered to the person and address listed in the order.

Shipping conditions abroad, consult with the company.


By default, invoices to the email address specified by the customer at the time of his high Digital Mirage Service Spain SL will be sent


Delivery: Digital Mirage Service Spain SL is committed to providing customer purchased the product in the shortest time possible. If an item is not in stock at the time of ordering, we will know and we will confirm the date you will be available or will propose an equivalent substitute product. Delivery paid by the destinatario.Los Saturdays, Sundays and holidays there will be no way out and delivery orders.


However the delay does not imply or cancel the order or compensation.


An order is considered delivered when the carrier delivers the package or packages and the customer signs the receipt of delivery. The client must check the condition of the goods to the receptions indicate any anomalies on the delivery receipt of delivery.


9-   Returns and Cancellation Policies:

"We may withhold reimbursement until he has received the goods back or you have supplied evidence of repayment thereof, depending on which condition is met first."

9.1-Return of goods:

Our policy, in compliance with current regulations in Spanish territory, is to grant the right to return any item purchased Digital Mirage Service Spain SL within 14 days from the date of receipt. No need to provide any explanation, any item bought at Digital Mirage Service Spain SL returned in its original packaging, sealed and in perfect condition will be accepted without further.

Upon return, Digital Mirage Service Spain SL agrees to a refund in the shortest possible time.

The repayment of these sums must take place without undue delay and in any case, they have elapsed before 14 calendar days from the date on which it was informed of the decision to withdraw from the contract by the consumer and user.

Before making the return, you must inform the customer service department.

If the reason for the return was that the returned item is defective or does not correspond to the request in order, Digital Mirage Service Spain SL will bear the cost of return and new shipment. If the reason for the return is that the request is not satisfied, we will refund the amount but not the shipping and return costs.


9.2-Cancellation of order:


If you cancel the order arrives before the goods the customer will not have any expenses. In the event of cancellation after the departure of the order, the customer will be responsible for shipping costs and the costs of returning the same order.


10-   Warranty: The customer will benefit from the legal guarantee of hidden defects in the products sold. All our products are designed and manufactured with the utmost care. However, the warranty is void if failure or damage due to improper handling occur, lack of maintenance or care contrary to our instructions. The purchaser should refer to the appropriate instructions and recommendations found in the operating instructions provided with the product.


11-   Intellectual property: When the website created by Digital Mirage Service Spain SL, owner of all intellectual property rights thereof, the customer may not copy or download all or part of its content, it connects without prior permission Digital Mirage expresses Service Spain SL.


12-   Contact us: If you have any questions about the products we offer in Digital Mirage Service Spain SL, for example, how to perform maintenance or any questions about your order may do so via e-mail or through our telephone number. This assistance and information service has no cost and is included when you purchase products with our brand.



Security of private information


Digital Mirage Service Spain SL is committed to protecting your private information. Personal data collected during your connection to our commercial site will be used only to treat your order. We will not sell, lease or disclose your personal information to any person (or anyone else).


Requested information


When ordering through the site consents society Mirage Digital Service Spain SL to use personal data about you, communicated by you or collected through the operating room. These data (names, e-mail, address, credit card number with expiration date, etc ...) are necessary for us to process your orders.


About your e-mail and mobile phone number


By providing your e-mail and mobile phone number, Digital Mirage Service Spain SL reserves the possibility to send your mobile phone, information about our products, our current promotions or our latest news by e-mail or. If you do not wish to receive such messages, please inform us by clicking on the subscription cancellation message intended for this purpose or contacting us in the comments user registration.


Security of personal data


Sending orders (containing the account information) is done through a secure server. The safety program (SSL) encrypts all information you enter before it is sent to us. Also, message transmissions are protected against unauthorized access by third parties.